Contact Us

At Niwini, every plush bunny and wooden rainbow toy is made with intention — and the same care extends to the people behind them. Whether you have a question about one of our minimal design pieces, need guidance on a wooden toy order, or simply want to learn more about our stacking bowls and rainbow collections, we are here to help. A real person will read your message and respond thoughtfully.

Get in Touch

We welcome all enquiries — from questions about our minimalist plush and wooden toy range to order updates and general feedback. Please use the contact details below to reach our support team directly.

• Email: Support@niwini.com
• Phone: +17162320327
• Hours: Monday to Friday, 8:00 AM – 4:00 PM GMT
• Response Time: Within 48 hours
• Address: 10 Broadway, SAN ANTONIO, Texas 78215, United States

Messages received outside of these hours will be picked up on the next working day. We appreciate your patience and will always endeavour to reply within 48 hours of receiving your enquiry.

What Can We Help You With?

Our team is happy to assist with any of the following:

• Questions about our minimal design plush bunnies and wooden toy collections
• Order status and delivery information for your rainbow stacking bowls or other Niwini pieces
• Sizing, materials, and craftsmanship details for any product in our range
• Gifting advice and recommendations for design-conscious recipients
• Returns, exchanges, and after-sales support
• Wholesale, stockist, or press enquiries

A Note on Our Response Commitment

We understand that when you are choosing a piece from a curated, design-led range — whether that is a Wooden Rainbow Minimal Design toy or one of our signature Plush Bunnies — your questions deserve a considered answer. Every message sent to Support@niwini.com is handled personally by our team. We do not use automated responses, and we commit to replying within 48 hours on business days.

Legal Information

This website is operated by Niwini Ltd, a company registered in England and Wales.

• Registered Company Name: NIWINI LTD
• Company Number: 1735813
• Registered Address: 20 Wenlock Road, London, N1 7GU, United Kingdom

All prices on niwini.com are displayed in GBP (£) and are available to customers worldwide.