Contact Us

At Niwini, we are here to help with questions about our products, orders, shipping, returns, or general store information. We aim to provide clear and helpful customer support before and after purchase.

Customer Support

Email: support@niwini.com

Business Address

Niwini
106 Great Portland Street, 2nd Floor
London, W1W 6PF
United Kingdom

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

When contacting us about an existing order, please include your order number and a brief description of your request so we can assist you more efficiently.

Messages received outside our support hours will be reviewed on the next business day.